STEP-1

Click on create bot

Select “Create a blank bot”

 

Now click Next.

 

From the Voice INteraction dropdown choose “the only text based”

Click Done. After that you will be redirect to Intent page

 

Intent – An intent represents an action that the user wants to perform. You create a bot to support one or more related intents. For example, you might create a bot that orders pizza and drinks. For each intent, you provide the following required information:

 

• Intent name– A descriptive name for the intent. For example, OrderPizza. Intent names must be unique within your account.
• Sample utterances – How a user might convey the intent. For example, a user might say “Can I order a pizza please” or “I want to order a pizza”.
• How to fulfil the intent – How you want to fulfil the intent after the user provides the necessary information (for example, place order with a local pizza shop). We recommend that you create a Lambda function to fulfil the intent.

 

Give a name to the Intent. Then move to Sample Utterances to add.

Click on Add Utterance and add your utterances

If a user types one of your utterances then you need to provide an answer to it.

For that move to Fulfilments to add your response. Add both for success and failure.

Save and build it.

After build, click on Test to test it. Write your provided utterances and check the response.

But what to do if no utterances match

Click on Back to intent list and select FallbackIntent

Here in the fulfilment Add your failure message.

Now click on Save Intent.

Then Built and Test.

Now it works if no intent matches.

 

Now Let us add custom intent

Purpose- If user type a specific command this intent will run.

 

Click on Add Intent => Add Empty Intent

Give intent name , click on Add.

Added details in the utterance, so if user types details then this intent will run.

Now we will use Slots => Slots are used to getting inputs through bot, like your name,city,number etc.and stores in a variable.

Click on Add Slot.

Now in the Closing response add  message to display after user provided his details, here you can use the variable names added in slots inside curly braces {}

For city choose slot type as AlphaNumeric

Click on save , built and test

It’s Done.

 

Add a prompt for user to for more convenience .

Edit the current intent and add  a utterance as ‘Y’ and Save it.

Now go to the newIntent where you have added response for Hello.and edit it in Fulfilment.Save it.

Then built and test.